Skip to content

Resources & Frequently Asked Questions

How can I report a concern related to a long-term care home?

If you have a concern about a peopleCare long-term care home, please contact the Home’s Executive Director. You may also call the Ministry of Long-Term Care’s toll-free Long-Term Care Family Support and Action Line at 1-866-434-0144. Hours of operation are

Read More

What possessions do I bring to a Long-Term Care Home?

Most people bring items of a personal nature such as photos, artwork, a favourite afghan or bedspread, etc. Ask the long-term care home you are considering about any specific items you would like to bring.

Read More

How much does it cost to live in a Long-Term Care Home?

The cost of living in a long-term care home is mandated by the Ministry of Health and Long-Term Care and is consistent across the province. You can find the current rates on the Ontario Ministry of Health and Long-Term Care

Read More

What kinds of services are provided in Long-Term Care Homes?

You can expect to receive the following services in a long-term care home:

    shared dining room, TV rooms and other living areas nursing and personal care on a 24-hour basis access to health professionals individual care plan (reviewed every
Read More

Are there waiting lists for Long-Term Care Homes?

There are significant wait lists for long-term care in most areas of the province. The length of your wait is dependent upon which Home and the type of accommodation you have selected.

Read More

How do I move into a Long-Term Care Home?

All applications and admission to long-term care homes are arranged by Home and Community Care Support Services (HCCSS). Your local HCCSS will help you every step of the way. HCCSS staff will:

    determine your eligibility tell you
Read More

Filter by Topic: