Resources & Frequently Asked Questions

If you have a concern about a peopleCare Long-Term Care Home, please contact the Home’s Executive Director. You may also call the Ministry of Long-Term Care’s toll-free Long-Term Care Family Support and Action Line at 1-866-434-0144. Hours of operation are

peopleCare Communities is flexible to your schedule and timelines. We appreciate your time and consideration.

peopleCare Communities welcomes everyone from the age of 14 and up.

It takes an average of four to six weeks to become a volunteer.

No, accommodations in Retirement Homes are all rentals.

Retirement Homes in Ontario are licensed under the Retirement Homes Act and covered by the Residential Tenancies Act.  You can find more information on the Ontario Retirement Communities Association website at www.orcaretirement.com. 

Most residences have floor plans available so you can plan what furniture, art and accessories you would like to bring prior to your move.

Retirement Homes are covered under the Residential Tenancies Act. You will sign a Residency Agreement but only 30 days’ notice is required to terminate the agreement.

Services vary widely from retirement home to retirement home. Most offer two or three meals per day plus snacks, a recreation program, hospitality services such as housekeeping & laundry, emergency response service and a variety of health care options from

Suite availability varies by residence.