Resources & Frequently Asked Questions
How can I report a concern related to a long-term care home?
If you have a concern about a peopleCare long-term care home, please contact the Home’s Executive Director. You may also call the Ministry of Long-Term Care’s toll-free Long-Term Care Family Support and Action Line at 1-866-434-0144. Hours of operation areRead More
Is there a specific schedule or minimum number of hours required to volunteer?
peopleCare Communities is flexible to your schedule and timelines. We appreciate your time and consideration.Read More
How old do you need to be to volunteer?
peopleCare Communities welcomes everyone from the age of 14 and up.Read More
How long does it take to apply to be a volunteer?
It takes an average of four to six weeks to become a volunteer.Read More
Do I have to purchase a unit to live in a Retirement Home / Residence?
No, accommodations in Retirement Homes are all rentals.Read More
Are Retirement Homes / Residences licensed?
What furniture do I bring to a Retirement Home / Residence?
Most residences have floor plans available so you can plan what furniture, art and accessories you would like to bring prior to your move.Read More
Do I have to sign a lease in a Retirement Home / Residence?
Retirement Homes are covered under the Residential Tenancies Act. You will sign a Residency Agreement but only 30 days’ notice is required to terminate the agreement.Read More
What kind of services are provided in Retirement Homes / Residences?
Services vary widely from retirement home to retirement home. Most offer two or three meals per day plus snacks, a recreation program, hospitality services such as housekeeping & laundry, emergency response service and a variety of health care options fromRead More
Are there waiting lists for Retirement Homes / Residences?
Suite availability varies by residence.Read More