Skip to content

We're Here for You


Connect with a local community:

Leadership Support Office

peopleCare Communities
735 Bridge Street West
Waterloo, ON
N2V 2H1

 Learn more about peopleCare’s Leadership Support Team

Frequently Asked Questions

What is a retirement home or residence?

Retirement Homes are designed for seniors with varying levels of independence. Residences usually offer accommodations ranging from studios to two bedroom suites.  Residents can participate in care services as needed.  For more information, please contact the ORCA (Ontario Retirement Communities Association) website, or follow this link 

What is Independent Living?

Retirement Residences usually offer accommodations ranging from studios to bedroom suites. Residents have access to a variety of amenities, activities and social events. Independent Living provides all the comforts of home, without the responsibilities.

What is Assisted Living?

Assisted Living provides a home environment with the benefits of additional support services such as medication administration, daily activities of living and housekeeping.

What is a Long Term Care Home?

Long Term Care Homes (or “nursing homes”) are for adults requiring help with most or all daily activities and access to 24-hour nursing and personal care. Long Term Care Homes are licensed by the Ministry of Health and Long Term Care. Admission into a Long Term Care Home is coordinated by your local Community Care Access Centre (CCAC).  For more information, please contact your local CCAC office at

What is the difference between a Retirement Home and a Long Term Care Home?

Retirement residences (or retirement homes) are for seniors who are independent but may be seeking services such as meals or need some support and care services. Long Term Care homes (or “nursing homes”) are for adults requiring help with most or all daily activities and access to 24-hour nursing and personal care.

When do I know if I should move to a Retirement Residence?

People consider a move if:
  • they are lonely
  • find themselves with too much time and too little to do
  • find maintaining their home difficult
  • are feeling nervous or insecure in their home
  • would benefit from better nutrition or have health care issues

Where can I learn more about Retirement Homes / Residences in my area?

The Ontario Retirement Communities Association (ORCA) represents more than 90% of the retirement homes in Ontario and maintains a list on its website: There are also many websites that can provide information listings such as and

How do I move into a Retirement Home / Residence?

Your choice of Retirement Home/ Residence will be determined by your preferences, your budget and your health care needs. Once you find a residence you like, the staff will meet with you to ensure your needs can safely be met. Final arrangements include suite selection and move in date.

Are there waiting lists for Retirement Homes / Residences?

Suite availability varies by residence.

What kind of services are provided in Retirement Homes / Residences?

Services vary widely from retirement home to retirement home. Most offer two or three meals per day plus snacks, a recreation program, hospitality services such as housekeeping & laundry, emergency response service and a variety of health care options from medication management and assistance with daily activities of living.

Send a Message