Family Caregiver Programs
Our residents’ family members and friends are true partners in care in our Homes, supporting resident well-being and quality of life through social and care visits. peopleCare’s resident-centred Family Caregiver Programs were designed to support families and other visitors with a range of options for visiting, based on their preferences and the resident’s care needs (aligned of course with Ministry guidelines and directives). We are committed to ongoing evaluation of our family caregiving programs and welcome feedback at anytime to help us create safe and meaningful visits.
A Shared Commitment
peopleCare recognizes that our families are our partners in care, and we all have an equal responsibility to do our part to support a safe visit for everyone and help maintain a safe environment for all. Partners in Care Pledge
Designated Family Caregivers
We understand the importance of keeping families and residents connected and engaged, and we remain committed to supporting meaningful interactions while balancing everyone’s safety. As part of the resident’s care plan, and in partnership with our staff, essential caregivers support social, emotional and physical well-being for our residents. Essential caregivers are provided with training, PPE and ongoing support, and can be in the Home during an outbreak. We encourage all families to connect with our team to talk about how to become a designated essential caregiver.
Visitors and Absences
The number and types of visitors that may be present in a Home is guided by Ministry policies, and additional measures that may be required by local Public Health Units.
Resources to Support Visitors
- McMaster University: Infection Prevention and Control of Caregivers and Families
- Ontario Science Table: Supporting Safe Visits in LTC
- Video: COVID-19 Vaccine – Make an Informed Decision
- Video: Designated Family Caregiver Orientation
- Video: How to Hand Wash
- Video: How to Hand Rub
- Video: Putting on PPE
- Video: Taking off PPE
Book a Visit
- peopleCare AR Goudie – Book online
- Delhi LTC – Book online
- Golden Years LTC – Book online
- peopleCare Hilltop Manor – Book online
- peopleCare Meaford – Book online
- peopleCare Oakcrossing LTC – Book online
- peopleCare Tavistock – Book online
- Oakcrossing Retirement Living – Call to book: 519-641-3131
Several of the resources in peopleCare’s Partners in Care toolkit – including the Pledge and “I am a Caregiver” badge – were adapted, with sincere appreciation, from the Ontario Caregiver Organization/Change Foundation Partners in Care toolkit.