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Director of Infection Prevention and Control

Waterloo, Ontario

peopleCare has been named one of Canada’s Best Managed Companies for the seventh year in a row! We are a growing family-based organization in long-term care. We strive to exceed expectations. Our staff are engaged and enthusiastic about providing excellent care to our residents. We are constantly evolving and encourage out-of-the box thinking and ideas. We are looking for talented people who embrace change with a positive attitude. Offering great wellness and recognition programs is important to us.

peopleCare is once again Accredited with Exemplary Standing, the highest award possible through Accreditation Canada’s Qmentum program. This notable distinction is thanks to the efforts of our outstanding team of skilled and dedicated individuals working collaboratively with our partners to drive excellence in operations, care, and services. Noted as a great place to work, other strengths highlighted in our Report include peopleCare’s investment in leadership development and staff education, high level of engagement in our communities, and building meaningful and mutually beneficial partnerships to address staffing shortages and drive positive systemic change.

These are exciting times at peopleCare, and we are growing exponentially as we expand our horizons and continue to open a new world of opportunities to honour our mission to change the world of Senior Living! Together we are raising the bar in changing the world of senior living as a Best Managed Company, by providing excellent care and creating meaningful experiences for residents, families, staff, and partners.

We are looking for your talents and ideas. If you enjoy challenges, strive to increase efficiency, and enjoy working with people – then apply to the great opportunity below!


This newly created role on our Leadership Support Team, will have overall responsibility to research, develop, facilitate, and implement cutting edge best practices within our homes to support infection control activities. This role will be considered a change agent with the primary goal of ensuring readiness of our systems, tools, and resources to ensure the highest standards of practices within our homes.

This role will work closely with the clinical leads within the homes to continue to build high-compliance, accountability, and adherence to IPAC standards and requirements set under the legislation. This role will also be accountable to help guarantee peopleCare’s IPAC Policies and Procedures are continually being evaluated to ensure best practices and that Health and Safety risks to employees, residents and the general public are minimized (or eliminated) within our homes. As well as, promote a culture of improvement, and support the Home’s in monitoring and improving infection and prevention control practices and standards while cultivating relationships with staff, residents and families, internal and external stakeholders.

This role will report directly to the VP, Quality and Innovation and will be a key member of the Clinical, Quality and Risk Management Team. The position will contribute to ensuring there is a safe environment for residents, staff, and visitors within our homes.

Reports To: VP, Quality and Innovation


  • Act as the organization’s expert and clinical lead for infection prevention and control, providing expert advice to clinicians, managers, and other staff to manage infectious outbreaks and prevention techniques.
  • Review, develop and implement a strategy and policies for Infection Prevention and Control across the organization. This will include operational frameworks, measurable objectives and mitigation of organizational risks ensuring compliance with all applicable legislation.
  • Responsible for providing infection control and prevention input in the procurement of any recommended specialized equipment recommendations for the homes.
  • Provide expert input in the management such as decontamination and Occupational Health and Safety where applicable as well as support the case management and claims management such as WSIB or non-occupational injury.
  • Provide expert advice on equipment decontamination issues and work closely with the home leadership teams to support comprehensive IPAC trainings within the homes.
  • Ensure delivery of an annual program of infection control audits, advising on the use of suitable audit tools for local audits and regularly undertaking major audits using appropriate research tools, analyzing, and evaluating the outcomes and ensuring change in practice as required.
  • Validation audits to be carried out monthly to ensure the quality of audit results to analyze trends and support recommendations in changes to process, protocols, or procedures to ensure best practices are met and clinical outcomes are achieved.
  • Lead on the monitoring of the incidence of health-related infection, management of outbreaks, investigation of hazardous practice, complaints relating to infection control.
  • Carry out regular root cause analysis of agreed infection e.g. Deep infections, MRSA bacteremia, CDiff, COVID etc. and develop action plans and recommendations.
  • Lead on the interpretation of organizational policy relating to infection prevention and control, which will be adapted to local level and monitor the implementation of these policies.
  • Participate in the planning for Emergency and Major Incidents within the homes.
  • Manage and support annually on the Pandemic Flu planning for the homes during flu season.
  • Work closely with the Clinical Leads to identify both actual and potential risks and ensure the development of clinical guidelines to improve the quality of resident care provided.
  • Produce an annual infection prevention and control reports outlining progress with the Key Performance indicators identified in the annual plan, quarterly reports to the Infection Prevention Control Committee, Risk Management Committee, and Medical Advisory Committee and other reports as required.
  • Monitors all residents across our homes for infections, epidemiologically important organisms, sentinel events, environmental risks, and/or communicable diseases by review of admission records, clinical connect, and point click care as well as microbiology results and consultation with home nursing leadership teams.
  • Conducts exposure investigation and coordinates stakeholder engagement in outbreak management plans and activities.
  • Follows the Public Health Act (HPPA) for the reporting of communicable infectious diseases and ensure MOL and WSIB reporting guidelines are met as well as any other applicable legislation.
  • Implements changes mandated by regulatory and licensing agencies in partnership with the clinical and operations teams within the LS office and the Homes.
  • Development, communication and implementation of policies and procedures, current best practice guidelines and applicable standards of IPAC significance and provides consultative advice, feedback, and report to internal and external stakeholders as well as provides ongoing education to patients, staff, physicians, and volunteers
  • Lead our quality improvement initiatives and implements infection control recommendations as determined by the Infection Prevention and Control Committee.
  • Consulting on new equipment and supplies product evaluation and recommendations for infection prevention and control implications for rebuilds and redevelopment initiatives.
  • Takes ownership and holds self and others accountable to deliver high quality, timely and cost-effective results as well as understands financial and operational aspects and implications that are essential to achieve superior business results.
  • Building capability of self, individuals, and teams by engaging in feedback, coaching, learning and development. Building capability of self, individuals, and teams by engaging in feedback, coaching, learning and development.
  • Keeping the customer (families, residents, and staff) in mind to deliver the highest possible quality of care, service, and choices.
  • Other duties as required, this job description is not intended to be an exhaustive list of duties, but mainly to highlight the current main responsibilities of the post.


  • A degree in health-related discipline (e.g. nursing, laboratory, epidemiology, and other allied health). Preferably a Registered Nurse with a BScN in Nursing or Masters Level Degree.
  • Minimum 5 to 10 years of current experience as an Infection Control Professional required and,
  • Current Certificate in Infection Control (CIC designation) by the Certification Board of Infection Control is required
  • Current Certificate in Public Health Inspection (Canada) [C.P.H.I.(C)].Working knowledge of pertinent regulations enacted under the Health Protection and Promotion Act, as well as the Ontario Public Health Standards, related protocols, directives, guidance documents and operational standards with 5 years of Inspection experience preferred.
  • Successful completion of an IPAC-Canada endorsed basic training course in Infection Prevention and Control
  • Strong knowledge of infectious diseases, microbiology, epidemiology, and statistics required

Interested? We'd love to hear from you.

Know someone who would be a perfect fit? Let them know.